Online IT Support
From a Real Human

Connect with remote IT support specialists who can help you solve a wide variety of tech issues. Our online tech support experts will help you fix your IT issue remotely in just a matter of minutes!

How It Works

1. Ask

Tell us what’s going on with your computer, and we’ll match you with an expert right away by creating a support ticket.

We’ll respond quickly and recommend the earliest available time window to get you the help you need.

2. Connect

Your technician will start a screen share with you right away and begin working to resolve the issue as quickly as possible.

You can choose what works best for you—on-site support anywhere in the Bay Area or fast remote help for simpler issues.

3. Resolve

Your assigned technician will focus fully on your issue and take the time to understand exactly what’s going on.

Once it’s fixed, we’ll clearly explain what was done so you feel confident and your setup stays easy to manage moving forward.

Pay-as-you-go Upfront Pricing

$2.49 / min

Get Help Now

My Services

We have been healing sick computers for decades. These can be anything from hardware failure to bad software updates. To wifi issues.

  • Remote Troubleshooting
  • Software & OS Updates
  • Performance Optimization
  • Virus & Malware Removal

Not Our Services

We may or may not physically work on these but we'll let you know the next best steps if it needs to be replaced or can be fixed by another.

  • Fixing monitors, keyboards, or Chromebooks
  • Laptop screen replacement
  • Replacing glued-in batteries
  • Repairing liquid-damaged MacBooks

In-Person Visits

We also provide hands-on help right at your home for Wi-Fi problems, printer setup, laptop cleanup, smart TV configurations, email, Zoom support, general device setup, and more. Usually, single issue problems take under 1 hour time, while home setups are anywhere from 2-3 hours long.

Single Issue

Best for one problem, one visit, quick resolution. Fast help for one issue under an hour.

  • Printer offline
  • Email setup
  • Zoom trouble
  • TV app login
  • Slow laptop
  • Basic Wi-Fi issue

Home Setup

Best for movers, families, and new home setups. For homes that need multiple devices set up and working together.

  • Wi-Fi setup
  • Printer connection
  • Smart TV setup
  • Laptop and phone setup
  • Device syncing
  • Basic home office setup

VIP

Best for busy professionals, families, and older adults who want everything handled at once. 2-4 hours onsite to fix your whole list.

  • Dedicated visit
  • Multiple tech issues in one home
  • New move-in setup
  • Slow devices
  • Wi-Fi, printers, TVs, & phones
  • Whole-home troubleshooting
Please Note: The packages and pricing tiers above represent our rates for personal residential services. If you are a business or company requiring IT support, please contact us directly for a custom corporate quote.

Recent On-Site Projects

A few examples of how we've helped our local clients recently:

Whole-Home Network Setup

Configured seamless Wi-Fi and integrated smart streaming devices for a client's new move-in.

Home Office Rescue

Troubleshot and resolved video conferencing glitches and restored network printer connectivity for a remote worker.

System Optimization

Performed deep speed cleanups and performance tuning on sluggish laptops to boost daily productivity.

Family Ecosystem Sync

Initialized, set up, and synchronized a suite of new smartphones and laptops for an entire household.