Frequently Asked Questions & Quick Fixes

Why is my computer/PC/Mac so slow?

On startup, it could be any or all of a bunch of things:

Antivirus starting and maybe scanning and updating.
On PCs - Windows Update
TrustedInstaller or RunTask running - usually after you have installed Microsoft Updates and restarted.
Installing more than one antivirus programs - they spend all their time checking one another.
Internet Communications problems such as Domain Name Server issues.
Computer is calling home - e.g. Windows Telemetry running in background.
On Macs - Facial Recognition running against all your photos.

After startup:

DNS issues again.
Crap and Crapware.
Viruses and Malware.
Hard Drive failing (also makes startup slow).
Very high disk activity.
Program runs amuck.
Windows Telemetry (again).
Overheating.
Operator error.

Passwords?

Passwords are only good if you can remember them and type them in under 5 seconds (10 if you’re a slow typist). Otherwise they are too much of a hassle for most folks.

I find something like MeStrongPassw0rd!! is a good password - except from now on this is the first password I will use to try to get access to your system.

Internet password rule: Never save critical or important logins & passwords in your browser - too easy to get at.
Password protect sensitive documents and use code names for them (e.g., BreakRules.doc).
Keep a hard copy in the safe.

Is there a simple fix for "dead" computers?

Check to make sure the computer has power.
Hold the power button for 2-3 seconds to wake it up from sleep mode.
If that doesn't work, hold the power button down for 15 seconds. This will power off the computer. Then try to start it.
If that doesn't work, then it's not a simple fix.

Backups?

Do it or you'll be sorry.

Should I ever turn off my computer?

Yes, at least once a week. I usually turn mine off at bedtime.

Can I upgrade my old computer?

It depends on how old and the design. Many low-end laptops and Apple computers cannot be upgraded.