Wednesday, April 24, 2024
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Garmin not Alerting on Mobile Device but its Connected

We ran into this problem on our Garmins where the alerts/notifications would show up on the watch and then disappear. Normally, you would swipe down to take a look at the alerts but this round they were not showing up. After following the directions below, it still did not work.

Check the Settings on your Garmin Device

  • Confirm Bluetooth is on. This setting is usually found under Settings > Bluetooth/Phone.
  • Confirm the Notification widget/glance is turned on. This setting is usually found under Settings > Widgets/Glances or in the Garmin Connect™ app under your Device Settings > Appearance.
  • Ensure that the watch settings reflect your choice of notifications you wish to receive (e.g., on, off, show calls only, show calls and texts only, etc.). This setting is usually found on the watch under Settings > Connectivity/Phone > Notifications.
  • Confirm Do Not Disturb is set to off. This setting is usually found on the watch under Settings > System > Do Not Disturb Half moon icon for do not disturb setting. You can also check in the Controls Menu.



I reset the watch to factory settings and everything started to work as normal. But the watch face I normally used was no longer there. My guess is that if I just changed my watch face it would have been fixed.

At the same time, the downloaded watch face would have been still there. At least with the reset, it wiped all old data and started fresh. Wiping was pretty easy. Nothing lost…well, I don’t use the GPS tracking part a lot.



Edel Alon
Edel Alon
Edel-Ryan Alon is a starving musician, failed artist, connoisseur of fine foods, aspiring entrepreneur, husband, father of two, geek by day, cook by night, and an all around great guy.


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